All cancellations (including shortened stays) are fully refundable if cancellation notice is received greater than sixty (60) days before your scheduled check-in date. Cancellations or changes that result in a shortened stay, that are made within sixty (60) days of the arrival date, forfeit the full Reservation Deposit unless rental unit is rebooked for the exact dates as your reservation. All cancellation must be made in writing (email is acceptable) and all cancellations must be confirmed by WowRentals in writing as well. All Cancellations are subject to a cancellation fee equal to $75 or 5% of total reservation, which ever is greater. Cancellations due to weather, acts of nature, or environmental factors are not subject to refund. WowRentals does not offer refunds due to mechanical/electrical failure or malfunctions with hot tubs, televisions or other equipment.